Shipping Policy
How and when your Glycina arrives.
Last updated: June 2026
Processing time
Orders are processed and shipped within 1–2 business days (Monday–Friday, excluding U.S. holidays). Orders placed on weekends or holidays are processed the next business day.
Shipping rates & delivery time
- FREE U.S. standard shipping on orders $75 and over.
- Orders under $75: a flat U.S. shipping rate is shown at checkout (typically $5.99).
- Estimated delivery: 3–7 business days after processing, depending on your location.
Delivery estimates are not guaranteed and may be affected by the carrier, weather, or peak periods. We cannot guarantee delivery times, but we’ll do our best to meet them.
Where we ship
We currently ship within the United States (excluding P.O. boxes where carriers don’t deliver). International shipping is not available at this time.
Order tracking
You’ll receive a confirmation email when you order, and a separate email with a tracking link once your order ships. If you haven’t received tracking within 3 business days, please check your spam folder or contact us.
Lost, delayed, or damaged shipments
If your package is lost, significantly delayed, or arrives damaged, please contact support@glycina.com within 5 days of the expected delivery date so we can open a claim and make it right.
Incorrect or undeliverable address
Please double-check your shipping address at checkout. If a package is returned as undeliverable due to an incorrect address, we’ll contact you to arrange reshipment.
Out-of-stock items
If an item is out of stock after you order, we’ll notify you with a new estimated date or offer alternatives.
Contact
Glycina · support@glycina.com