Privacy Policy
What we collect, why, and the choices you have.
Last updated: June 2026
This Privacy Policy explains how Glycina (“we,” “us,” “our”) collects, uses, and protects your information when you visit glycina.com (the “Site”) or make a purchase.
Information we collect
- Information you provide: name, email, shipping/billing address, phone number, and order details when you place an order or contact us.
- Payment information: processed securely by our payment provider. We do not store full card numbers.
- Automatically collected: device, browser, IP address, pages viewed, and similar usage data via cookies and analytics tools.
How we use your information
- To process and ship orders, and provide customer support.
- To send order and shipping updates.
- To send marketing emails if you opt in (you can unsubscribe any time).
- To improve our Site, products, and service, and to prevent fraud.
Sharing your information
We share information only with service providers who help us run the business — for example, our e-commerce platform (Shopify), payment processors, shipping carriers, email/marketing tools, and analytics providers — and only as needed to provide their services. We do not sell your personal information. We may disclose information if required by law.
Cookies
We use cookies and similar technologies to operate the Site, remember your cart, measure performance, and (where applicable) for advertising. You can control cookies through your browser settings.
Your rights
Depending on where you live, you may have the right to access, correct, or delete your personal information, or opt out of certain processing. To make a request, email support@glycina.com.
Data retention & security
We keep personal information only as long as needed for the purposes above or as required by law, and we use reasonable safeguards to protect it. No method of transmission over the internet is 100% secure.
Children
The Site is not directed to children under 13, and we do not knowingly collect their information.
Changes
We may update this policy from time to time. Material changes will be posted on this page with a new “last updated” date.
Contact
Questions about this policy? Email support@glycina.com.